Increase the effectiveness of your transit programs Omicron offers advisory services and integratable SaaS solutions to assist in modernizing your transit programs, with a focus on improving access to transit for the elderly and people with disabilities.

Product and Service Overview

Improve Access, Ease of Use, and Management

Support for your Modernization Projects

  • Dedicated team of subject matter experts & operations specialists related to transit and digital transformation
  • History of going the extra mile for our clients and our clients’ customers
  • Leverage existing knowledge and relationships to the benefit of our clients
  • Understands the steps of transformation through innovation, process management, and communication

Rider and Service Center Focus

Configurable customer portal for the applicant, agency, and service providers to support customer onboarding, engagement, and account management—optionally connected to fulfillment services

Public Agency and Service Provider

Integration across public agencies, vendors, and service providers via APIs into existing systems and processes. Assisting with accessing siloed infomation systems to create robust reporting to drive decisions

Modernization Advisory

Assistance in strategic planning for modernization projects, including communications, execution of complex projects, assistance in digital transformations, and review/creation of necessary workflows

Modern customer and agency portal for special fare programs

Customizable application and workflow management

Integratable SaaS solution for single system point of contact for rider engagement

API and ETL processes available for siloed data system integration

Validation protocols available to support for multiple fare programs, rider types

Direct integration to fulfillment services, communications, and reporting